Vexis System

VEXIS Systems is a leading provider of interactive solutions and systems integration services for enterprises and call centers across a diverse range of industries. With a proven track record of delivering thousands of applications for hundreds of customers, we have established ourselves as a trusted partner for businesses seeking to enhance their customer experience, improve operational efficiency, and drive growth. Our expertise spans Multi-Channel self-service solutions (Voice, Web, & Mobile), Contact center solutions (CTI/Screen Pop, CRM, & VoIP), and Data Integration & Analytics.

Our Core Expertise

At VEXIS Systems, we specialize in designing and delivering customized solutions that cater to each customer's unique needs. By leveraging the best components from leading vendors such as Avaya, Cisco, Convergys, Genesys, and Nuance, as well as our own ENVOY product suite, we help our customers achieve higher user adoption rates, improved customer experience, and accelerated return on investment (ROI).

Our core expertise includes:

• Multi-Channel Self-Service Solutions: We provide voice, web, and mobile self-service solutions that allow businesses to extend, distribute, and simplify information, communication, and transaction systems for employees, supply chain partners, and customers.

• Contact Center Solutions: Our contact center solutions are designed to help businesses create better ways to service their customers by making information more accessible to them. By integrating disparate contact center and enterprise systems, we provide customers with a single interface platform for managing information across channels to create seamless solutions for both self-service and agent-assisted interactions.

• Data Integration & Analytics: We help businesses harness the power of data integration and analytics to gain actionable insights, improve decision-making, and drive business growth.

Solutions for the Growing Business

At VEXIS Systems, we go beyond offering products and services. We assess the business operations and service requirements of each customer to design and deliver solutions that meet their unique needs today - and will evolve readily as their needs change and grow over time. We specialize in the integration, optimization, and security of multi-vendor, multi-channel voice, web, and mobile environments to maximize interoperability, longevity, and return on investment.

Our solutions are state-of-the-market, state-of-the-art, right on the money, and right on time - today, tomorrow and beyond.