AM Computers

AM Computers was founded in 2000 with a mission to provide exceptional IT services to small and medium-sized businesses in the Basin. As a leading technology company, we specialize in managed and co-managed IT services that ensure our clients' network uptime, data security, business continuity, and overall office productivity. We function as your trusted partner, becoming an extension of your business.

Our Story

AM Computers is dedicated to providing high-quality IT services, starting with a comprehensive analysis of our clients' existing networks, hardware, and software. We identify critical business processes, pain points, and vulnerabilities, and conduct a security review to determine business risks. This allows us to develop a tailored Technology Plan, outlining how we will achieve our clients' IT objectives and align with their long-term business goals.

Our Philosophy

At AM Computers, we believe that every component of a computer is only as good as its weakest part. That's why we take the time to research each individual component, ensuring compatibility and quality. This commitment to excellence enables us to offer a three-year warranty on new systems, far surpassing industry standards.

Certifications and Partnerships

AM Computers is proud to be certified as a Premier Partner of AMD and certified as a Microsoft System Builder. We have also partnered with INTEL, ATI, Imation, Lite-On, Tripp Lite, Hitachi, Altec, Lansing, SMS (POS Software"QuickSell"), and ViewSonic, ensuring that our clients have access to the latest technology and expertise.

Support

At AM Computers, we understand that technical issues can arise at any time. That's why we offer a ticketing system, allowing you to access support through phone, email, or our web portal. Once a service ticket is opened, we assign a priority and devote the necessary resources to resolve the issue in a timely and accountable manner.

Stay Protected

As part of our monthly service, we provide state-of-the-art anti-virus and malware protection. In today's precarious digital world, no system is foolproof, but taking reasonable steps following industry best practices greatly reduces the risk of cyber threats.

Our Services

• Support Ticketing System: Access support through phone, email, or our web portal and manage your service tickets online.
• Virus Removal/Malware Protection: Enjoy state-of-the-art anti-virus and malware protection as part of our monthly service.
• Desktop/Data Backup: Ensure your important files are backed up to the server in a network environment.
• Password Support: Establish an appropriate password policy for your end-users and receive assistance when needed.
• Screen Sharing: Collaborate with our support team through screen sharing for seamless issue resolution.
• Patches and Updates: Stay up-to-date with the latest software patches and updates to ensure optimal system performance.
• Monitoring: Our monitoring agents assess individual PCs, alerting us to potential issues before they become major problems.
• Asset Management/Inventory: Track all managed assets, including hardware, software, and license keys.