We Listen to Your Needs, Relax With Your Technology
TotalBC is a leading provider of comprehensive business communication and technology solutions throughout North and South Carolina. Founded in 2000, we have steadily grown to serve over 4,000 clients across various industries. Our unwavering focus is to empower businesses with reliable, scalable, and affordable technology solutions to enhance their efficiency, productivity, and success.
What sets us apart
Our team of experienced professionals understands that every business is unique, with diverse communication and technological needs. We prioritize personalized solutions tailored to your specific requirements and challenges. We also believe in:
- Accessibility & Transparency: Clear communication and open access to information are paramount to our client relationships.
- Customer-Centric Approach: We listen attentively to your concerns, collaborate with you to understand your goals, and actively seek feedback to improve our services.
- Proactive Support: We proactively address potential issues before they impact your business, ensuring seamless continuity and productivity.
- Flexible Solutions: We offer diverse options to adjust to your evolving needs and budget.
Communication Solutions
- Traditional & Hosted VoIP Phone Systems
- Business Class Hosted VoIP ("CallNet")
- Small Business VoIP Solutions
- Telephone System Installation & Repair
- Voice & Data Cabling & Wiring
- Video Surveillance & Access Control
Network & Cloud Solutions
- Cloud Hosting & Servers
- Remote Work & Collaboration Tools
- Network Maintenance & Security
- Data Network Service & Support
TotalBC is your trusted partner for
- Reliable Infrastructure: Secure and scalable technology solutions to keep your business running smoothly.
- Enhanced Productivity: Tools and resources to optimize communication, collaboration, and workflows.
- Cost-effectiveness: Competitive pricing models designed to fit your budget and business growth.
- Exceptional Customer Service: Responsive support from knowledgeable technicians who genuinely care about your success.
We are confident that our personalized approach, comprehensive services, and commitment to customer satisfaction will exceed your expectations. Contact us today to request a free technology assessment and claim your 30-day free trial of our premium IT services.
Customer Satisfaction
The majority of customers are extremely satisfied with Total BC's services, praising their quick response times, excellent customer service, and helpful team.
Positive Experiences
- Several customers have appreciated Total BC's ability to resolve IT issues quickly and efficiently, preventing viruses and phishing scams.
- Many have praised the company's customer service, citing excellent communication, timeliness, and a willingness to walk them through complex issues step by step.
- The company's installation services have also been commended for being timely and reasonably priced.
Team Appreciation
- Several customers have expressed their admiration for specific team members, such as Michael, who have gone above and beyond to provide exceptional service.
Negative Experience
- One customer had a poor experience with Total BC, citing overcharging and under-delivering, as well as high employee turnover.
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