Trustworthy, Efficient, and Reliable Computer Repair Solutions
At TurnerTech, we're dedicated to providing customized IT services that meet the unique needs of our clients. With over 37 years of experience, we've honed our skills to deliver scalable, responsive, and tailored solutions that help businesses thrive. Our commitment to service excellence is unmatched, and we're proud to be a privately held, woman-owned business that's been serving local, national, and global customers since 1987.
Our Story
We've built a reputation for delivering enterprise-grade IT services and solutions that drive innovation and streamline IT infrastructure and operations. Our team of expert professionals works closely with our clients to understand their needs and provide flexible and scalable services that meet their unique requirements. We're authorized service and support partners for prominent manufacturers like Microsoft, ServiceNow, Lenovo, Cisco, and Hewlett Packard, ensuring that our team has the tools and training necessary to provide exceptional service.
Our Mission
Our mission is to provide exceptional IT services that exceed our clients' expectations. We're committed to delivering service excellence, and our "First Call Resolution" policy means we do everything we can to resolve issues on the first call. We're proud to be a US-based IT solutions company staffed with full-time, expert team members who are dedicated to providing personalized support.
Our Services
We offer a full range of IT services, including:
- 24/7 IT Services: Our Service Desk, Network Operations Center, and Security Operations Center provide around-the-clock support to ensure your business remains operational.
- Collaboration & Conferencing: We provide group collaboration solutions, cloud voice and video conferencing, and 24/7 monitoring and support for Zoom, Teams, Slack, and more.
- Professional IT Services: Our end-user computing services, VIP executive support, project management, asset management, and certified engineers and technicians provide expert support for your business.
- Computer Depot Services: We offer receiving, staging, configuration, deployment, storage, and disposal services for all your IT assets.
Exceptional Customer Service and Repair Experience
Reviewers have consistently praised Turner Techtronics for their excellent customer service, quick turnaround times, and reasonable prices. The team is praised for their expertise, particularly in Lenovo repairs, with several reviewers mentioning specific technicians, such as Yoppy, who were knowledgeable and efficient in resolving their issues.
Fixing Unique Problems
Several reviewers appreciated the team's ability to fix unique problems that other repair shops were unable to solve. Eric K. mentioned that Yoppy and the team were able to revive his laptop, which two other shops had failed to do. David R. praised the team's expertise in Lenovo repairs, noting that his system board was replaced quickly and efficiently.
Comprehensive Reviews
Luis Marcelino, a former employee, provided a comprehensive review of his experience working at Turner Techtronics. He praised the company's training program, flexible work schedule, and strong leadership. However, he noted that the location was a major drawback.
A Single Negative Review
Rochelle T.'s negative review stood out as a rare anomaly in an otherwise glowing review. She expressed frustration with Lenovo's service and the poor communication she received during the repair process.
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