Dedicated to Empowering Digital Connection
Personal Computer Services (PCS) is a trusted partner in Oneonta, NY, dedicated to empowering individuals and businesses with reliable technology solutions. Founded on the principles of transparency, integrity, and personalized service, we've been serving the community for years, assisting with all aspects of computer hardware, software, and networking.
Comprehensive Services for Every Device
Our team of skilled technicians can diagnose and repair a wide range of issues across various devices, including:
- Laptops & Desktops: Hardware repair, virus removal, data recovery, operating system installation, and performance optimization.
- Tablets: Screen repairs, battery replacements, data recovery, and software troubleshooting.
- Gaming PCs: Hardware upgrades, troubleshooting crashes and lag, component installation, and performance optimization.
Beyond Repair: Empowering Digital Life
We go beyond the traditional repair services to offer:
- Computer & Tablet Sales: Choose from an extensive selection of high-quality computers and tablets from leading brands, tailored to your individual needs.
- Networking & Security: Get expert guidance on network security, data protection, and remote work setup.
- E-Waste Recycling: Dispose of your unused electronics responsibly through secure and environmentally friendly recycling.
Why Choose Personal Computer Services?
- Experienced Team: Our technicians are certified and possess vast experience in computer repair and sales.
- Personalized Service: We take the time to understand your unique needs and provide tailored solutions.
- Transparent Communication: We keep you updated throughout the process with clear and concise explanations.
- Competitive Pricing: We offer competitive rates and transparent billing practices.
Join us on your journey to reliable and efficient technology!
Overall Experience
The reviews are mixed, with some customers expressing frustration and disappointment with the service, while others had a positive experience.
Negative Comments
Slow Service and Poor Communication
Some customers experienced slow service, with computers taking months to be repaired, and poor communication from the company. In some cases, the issue was not resolved, and the customer was left with a non-functioning computer.
Ripped Off and Misleading
Some customers felt ripped off, with the company not delivering on the promised services, and in some cases, exchanging parts without the customer's knowledge or consent.
Lack of Honesty and Reliability
Some customers expressed frustration with the company's lack of honesty and reliability, with promises not being kept, and excuses being made for delays.
Positive Comments
Knowledgeable and Helpful Staff
Some customers praised the staff for being knowledgeable and helpful, taking the time to understand their needs and providing excellent service.
Fast and Efficient
Some customers appreciated the fast and efficient service, with issues being resolved quickly and efficiently.
Excellent Customer Service
Some customers praised the company for providing excellent customer service, with staff being kind, patient, and willing to go the extra mile.
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