Trust us to get you back up and running quickly and securely!
At Computer Accessory Store + PC Repair + Data Recovery, we're proud to be a one-stop computer repair shop, data recovery center, and computer repair company serving the DC Area since 1981. Located in the heart of Washington, just a few steps from the White House, our team of seasoned technicians is committed to providing fast, reliable, and affordable computer repair services, data recovery solutions, and IT support to businesses and individual clients.
Our Services
We specialize in all computer repairs, often providing same-day or next-day service, as well as fast and local data recovery services. Our staff is dedicated to performing every repair in a fast and reliable manner, and we fix all brands, including Apple, Acer, ASUS, Compaq, Dell, Fujitsu, Gateway, HP, IBM, Samsung, Sony, and Toshiba. Our data recovery services are local, fast, and affordable, with prices starting from $300. We also offer secure green recycling services and IT support for businesses and individual clients.
Our Mission
Our mission is to provide top-notch computer repair services, data recovery solutions, and IT support to our clients, ensuring that they receive the best possible service at an affordable price. We take pride in keeping in constant touch with our clients, updating them on the status of repairs and following up after the repair. Every work is guaranteed for at least 90 days, and we invite our clients to fill out a Client Satisfaction Form to let us know how we're doing.
Unreliable and Unreponsive
The reviews for this computer accessory store are overwhelmingly negative. Multiple reviewers have reported issues with the store's inability to update their website, respond to phone calls, or communicate effectively with customers.
Lack of Professionalism
Many reviewers have expressed disappointment and frustration with the lack of professionalism displayed by staff members, including owners Stanley and Jon, and technician Antonio. Jon is accused of being unhelpful and uncommunicative, while Antonio is described as arrogant and angry.
Poor Service
Reviewers have reported long wait times, with one customer waiting four weeks for their computer to be repaired. Others have experienced delayed updates on the status of their repairs, with some being told that their computer was "toast" or would take months to fix.
Mixed Experience
One reviewer had a positive experience with the store, reporting friendly and helpful staff, a reasonable cost, and a successful data recovery operation.
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