Serviceware

At Serviceware, we pride ourselves on being one of the oldest and most trusted factory authorized computer repair companies in the San Francisco Bay Area. For over 40 years, we have provided top-notch warranty and out-of-warranty hardware repair services for Apple products and Lenovo Think branded computers to startups, small to medium-sized businesses, government institutions, educational institutions, and Fortune 500 companies.

Our commitment to exceptional service, quality, and customer satisfaction has earned us a reputation as a reliable and efficient repair partner. We understand the importance of quick turnaround times and minimizing downtime, which is why we offer a range of services to accommodate our clients' unique needs, including onsite, depot, walk-in, pick-up, and delivery options.

Our Story

Founded in 1981 by two computer technicians in their garage, Serviceware has grown to serve over 300 corporate, government, and educational institutions, as well as countless walk-in customers. Our story is built on a foundation of strong, long-term customer relationships, which have been fostered through our dedication to superior service and our family-owned and operated approach.

Today, our team of experienced and factory-trained professionals continues to deliver exceptional results, with an average of 10 years of hands-on experience and a commitment to staying up-to-date with the latest manufacturer certifications and training. We take pride in our guarantee, promising that all work will conform to manufacturer standards, and we stand behind our work with a minimum 90-day guarantee on parts and labor.

Our Services

At Serviceware, we offer a wide range of repair services to meet the unique needs of our clients. Our services include:

• Warranty repairs for Apple products and Lenovo business-class desktops and laptops
• Time and materials repairs for out-of-warranty devices
• Onsite, depot, walk-in, pick-up, and delivery services
• Free pick-up and delivery for depot warranty repairs in the Bay Area
• Onsite technician services for companies with frequent warranty repairs