MacWorks Incorporated

At Rocky Mountain Tech Team, we are a customer-centric company that specializes in providing exceptional IT support to small to mid-sized businesses across Colorado. Since our inception in 2002, we have been dedicated to delivering innovative solutions that enhance our clients' operations, boost productivity, and increase efficiency. Our team of experienced and certified professionals is committed to providing personalized service, ensuring that our clients receive the best possible support for their unique needs.

Our Mission

Our mission is to grow and become the premier IT consulting firm in the Boulder and Denver Metro area, implementing the most stable technology solutions relevant to small and medium-sized businesses. We strive to achieve this goal by adhering to the following principles:

• Get to know our customers and their business needs to address their unique requirements and suggest ways to utilize technology for increasing their bottom line.
• Be friendly, easy to work with, and explain technical situations in a way that is easy to understand.
• Strive for a two-hour response time to voicemails and emails.
• Ensure 100% completion and 100% satisfaction for all projects and services implemented.
• Practice proactive maintenance and encourage routine visits with our customers.

Our Advantages

At Rocky Mountain Tech Team, we pride ourselves on our:

• Personalized service: We take the time to understand our clients' unique needs and tailor our services to meet their requirements.
• Proactive approach: We focus on preventing issues before they occur, ensuring that our clients' systems are always running smoothly.
• Expertise: Our team of certified professionals has years of experience in providing IT support and consulting services to small to mid-sized businesses.
• Responsiveness: We strive to respond to all voicemails and emails within two hours, ensuring that our clients receive timely support whenever they need it.

Meet the Team

Our team is comprised of experienced and certified professionals who are passionate about providing exceptional IT support. Our team members are knowledgeable and friendly, with a focus on building long-term relationships with our clients.

Our Services

We offer a range of services designed to meet the unique needs of small to mid-sized businesses across Colorado. Our services include:

• Proactive maintenance: We monitor and maintain our clients' systems, ensuring that they are always running smoothly.
• IT consulting: Our team of experts provides customized IT consulting services to help our clients optimize their technology infrastructure.
• Cabling services: We design, install, and maintain the cabling infrastructure for our clients' networks.
• Hosted solutions: Our state-of-the-art data center offers customized hosted solutions for email, file sharing, backup, and websites.
• Dental and orthodontic charter schools: We provide IT support and consulting services exclusively to dental and orthodontic charter schools.