Reliable IT Help From the Office Technology Experts
At I.T. Insiders, we pride ourselves on being more than just a provider of IT services. We are a trusted partner that becomes an integral part of your organization, working closely with you to understand your unique needs and goals. With over 30 years of experience, we have established a reputation for delivering seamless, scalable solutions that help businesses thrive.
Our Expertise
Our team of experienced professionals has extensive knowledge of the latest technologies and industry trends. We offer a wide range of services, including IT consulting, network maintenance, data backup, virtualization, and more. We work closely with our clients to understand their business goals and objectives, and provide tailored solutions that meet their specific needs.
Our Services
At I.T. Insiders, we understand that every business is unique, and we take the time to understand your specific needs and challenges. Our services include:
- Managed Services: Our team of experts will manage your IT systems, ensuring they run smoothly and efficiently.
- IT Consulting: Our experienced professionals will work with you to understand your business goals and provide personalized recommendations to achieve them.
- Data Backup: We will ensure that your critical data is backed up regularly, so you can rest assured your business is secure.
- Virtualization: We will help you scale your business with our virtualization solutions, allowing you to focus on what you do best while we handle your IT needs.
- Cloud Services: Our cloud-based solutions will help you streamline your operations, improve collaboration, and enhance your overall business performance.
Our Partnerships
We have established partnerships with leading industry players, including IBM, Compaq, Hewlett-Packard, Epson, and Toshiba. These partnerships enable us to offer a wide range of hardware and software products at competitive prices. As a Microsoft Solution Provider, Cisco SMB, and HP Premier, we are committed to providing the latest technologies and solutions to our clients.
Our Team
Our team of experienced professionals has a collective of over 75 years of computer industry experience. Our management staff has a strong engineering and business background in the computer industry. This expertise enables us to provide training, support, and coordination to our clients.
Why Choose I.T. Insiders?
At I.T. Insiders, we pride ourselves on our commitment to excellence, customer service, and technical expertise. We take the time to understand our clients' unique needs and challenges, and provide tailored solutions that meet their specific requirements. With over 30 years of experience, we have established a reputation for delivering seamless, scalable solutions that help businesses thrive. Whether you're looking for IT consulting, network maintenance, data backup, virtualization, or cloud services, we are here to help.
Summary of Reviews
Mixed Experience with Customer Service
Reviews reveal a mix of positive and negative experiences with customer service. Some customers had a great experience with friendly, responsive, and professional service, while others felt neglected or dismissed.
Positive Experiences with Repairs
Many customers had positive experiences with repairs, including fixing issues that other companies refused to address. The staff was knowledgeable, quick, and fair in their pricing.
Common Issues with Customer Service
Some customers experienced poor customer service, including unreturned calls and emails, and being made to feel like an inconvenience.
Technical Expertise
The technical expertise of the staff was praised by customers, including one IT professional who trusts the company to handle tricky issues.
