Celebrating 30 years of exceptional service, one customer at a time.
Who We Are
At CSP, Inc., we are more than just an IT company. We are your Managed IT Services partner, dedicated to supporting businesses across Raleigh/Durham, Chapel Hill, Cary, Wake Forest, and surrounding regions. With over 25 years of experience, we have established ourselves as a trusted and reliable IT services provider in the region.
Our Approach
Our approach is simple yet effective. We take the time to understand your business goals and objectives, and then tailor our services to meet your specific needs. We believe that technology should be a tool to enhance your business, not hinder it. That's why we offer a range of services designed to help you navigate the ever-changing IT landscape.
Our Services
We offer a comprehensive range of IT services, including:
- Managed Service Plans: Our managed service plans provide around-the-clock monitoring and maintenance of your IT infrastructure, ensuring your systems are always running smoothly and efficiently.
- Hardware Support Services: Our experts are available 24/7 to provide technical support and repair services for all your hardware needs.
- Technology Solutions: We offer a range of technology solutions, including technology assessments, voice and collaboration, data center and virtualization, mobility and wireless, and security and compliance services.
- Cloud Services: Our cloud services include hosted voice, cloud infrastructure, and hosted exchange, ensuring your business stays connected and productive.
- Security and Compliance: Our security and compliance services include ransomware protection, cyber security training, and email security, giving you peace of mind that your data is secure.
Why Choose Us
At CSP, Inc., we are committed to providing exceptional IT services and support. Here are just a few reasons why you should choose us:
- Personalized Service: Our team of experts will work closely with you to understand your business needs and provide tailored solutions.
- Proven Track Record: With over 25 years of experience, we have established a reputation for reliability and excellence in the Raleigh/Durham region.
- Competitive Pricing: Our competitive pricing model ensures you receive the best value for your investment.
Our Team
At CSP, Inc., we are proud to have a team of experienced and certified IT professionals who are dedicated to delivering exceptional service and support. Our team is committed to staying up-to-date with the latest technology trends and advancements, ensuring you receive the best possible solutions.
Case Studies
We have worked with numerous businesses across the region, helping them to overcome IT challenges and achieve their goals. Check out our case studies to see how we have helped other businesses like yours.
Stay Up-to-Date
Stay informed about the latest IT trends and advancements by subscribing to our blog and newsletter.
Exceptional Service and Expertise
CSP is consistently praised for their exceptional service and expertise. Partnering with them for over 20 years, one reviewer testifies to their ability to keep their network running smoothly and tackle IT projects with remarkable efficiency. Another reviewer shares a positive experience, noting that the service response time is incredibly fast. Additionally, they receive high marks for their responsiveness, with one reviewer mentioning that the tech kept them updated on their issue during a three-day wait.
Subpar Experience
However, not all experiences are positive. One reviewer had a frustrating encounter with CSP's repair services. They brought their Lenovo Thinkpad 410 to the CSP drop-off location in Chapel Hill for a warranty repair, expecting a quick and efficient fix. Instead, they received an invoice for $120, despite the technician's inability to resolve the issue. After multiple calls and excuses, the issue was still not resolved, and the reviewer reported receiving a second invoice for an additional $60.
Comparison
Overall, CSP's reputation seems to be marked by exceptional service and expertise, but also by inconsistent repair services.
