Fast, Friendly, and Local
At AustinPCTech, we understand the importance of having reliable and efficient technology in today's fast-paced world. That's why we've been serving Austin and the surrounding areas since 2002, providing top-notch computer and service needs. Our commitment to quality and friendly service has earned us a reputation for being the go-to destination for PC and IT services.
Our Services
At AustinPCTech, we offer a wide range of services tailored to meet the unique needs of our clients. Our services include:
Home and Office Networking Services
Is your home or office network down, causing disruption to your daily activities? Our experts will quickly diagnose and resolve the issue, ensuring your network is up and running smoothly. We offer wireless networking services, wired networking services, remote access data services, data backup services, data recovery services, and data transfer services.
Computer Repair and Maintenance
Our team of experts is equipped to handle all types of computer repairs, from desktop and laptop hardware repairs to software and operating system repairs. We also offer virus and malware removal services to ensure your computer is protected from cyber threats.
Custom PC Builds
Need a custom-built computer tailored to your specific needs? Our expert technicians will work closely with you to design and build a PC that meets your requirements, ensuring optimal performance and efficiency.
Home Repair Services
We understand the frustration of dealing with computer issues at home. That's why we offer a range of home repair services, including DC jack repairs, liquid spills, screen repairs, software repairs, virus and malware removal, and more.
Convenience
At AustinPCTech, we make it easy to get your technology needs addressed. Our shop is conveniently located at 4131 Spicewood Springs Road, Suite N6, and we offer flexible hours of operation, including Monday through Thursday from 9:00 a.m. to 5:00 p.m. and Friday from 9:00 a.m. to 4:00 p.m. We're also available by phone on Saturdays from 9:00 a.m. to 5:00 p.m.
Our Promise
At AustinPCTech, we're committed to providing fast, friendly, and local service. We believe in making technical expertise accessible to all, and we strive to simplify the language and process to ensure our clients understand their options. Our commitment to quality and customer satisfaction has earned us a reputation for being the go-to destination for PC and IT services in Austin and beyond.
Austin PC Tech Reviews
Austin PC Tech has received a mixed bag of reviews from customers. Some reviewers have had excellent experiences, while others have been disappointed with the service they received.
Professional and Kind Service
Several reviewers have praised Michael, the owner of Austin PC Tech, for his professionalism and kind service. Krista Jack gave him 5 stars, saying that he is "fantastic" and "especially patient with my teen son." Rosemary Merritt also gave him 5 stars, stating that he is the "ONLY place I will take my PC" and that she always leaves very happy with the service she receives. Karen Peters and Bryan M. M. also gave him 5 stars, praising his excellent service and fair prices.
Poor Communication and Lack of Responsiveness
On the other hand, several reviewers have expressed frustration with Michael's communication and responsiveness. Guenevere Cueva gave Austin PC Tech 1 star, stating that they never received their laptop back after taking it in for repairs and that Michael stopped answering their calls and emails. Emmy Hoskin also gave Austin PC Tech 1 star, saying that Michael never followed up on their repairs and that they had to send multiple emails and calls to get updates on their laptop. Alan Schlichting also gave Austin PC Tech 1 star, saying that Michael's service was subpar and that he refuses to take responsibility for damaging their laptop.
Unprofessional Behavior
Several reviewers have also reported unprofessional behavior from Michael. Alan Schlichting reported that Michael was skeptical and dismissive when they tried to explain the damage to their laptop, and that he refused to take responsibility for the problem. Michael also stopped answering their calls and emails, leaving them with a useless and damaged laptop.
