You Run Your Business, We Run Your Technology
At PC Quest, Inc., we pride ourselves on being Louisville's leading IT consulting firm, providing top-notch business computer services to companies of all sizes. Our team of experienced professionals is dedicated to delivering exceptional customer service and hassle-free technology solutions that meet the unique needs of our clients. With over 20 years of experience in the industry, we've honed our expertise in providing comprehensive IT support, from managed services and cloud computing to professional IT services, computer and laptop repair, surveillance, and design services.
Our Approach
Our approach is centered around providing personalized, reliable, and cost-effective solutions that cater to the specific needs of our clients. We understand the importance of minimizing downtime and maximizing productivity, which is why we offer a flexible range of services and products designed to save our clients money and reduce their fixed costs. Our knowledgeable staff and highly trained field engineers are committed to delivering superior resolution to hardware and software challenges, ensuring that our clients receive the highest quality of service and support.
Our Services
Our managed services are designed to take the burden off your shoulders, allowing you to focus on your core business while we handle your IT needs. Imagine never having to perform another data backup, worry about a computer meltdown, or order another toner cartridge - we've got it covered. Our cloud computing solutions offer lower hardware costs, automatic software upgrades, and reliable data security. Our professional IT services are performed on-site by qualified program managers, providing reliable expert service and solutions at competitive pricing. We're also your one-stop shop for computer repair, upgrades, screen replacements, virus removals, data backups, and data recovery. Additionally, our surveillance services provide video surveillance systems tailored to your specific needs, and our design services offer logo creation, brochure design, website development, and business application development.
Why Choose Us
At PC Quest, Inc., we're committed to delivering fast response times, exceptional customer service, and hassle-free technology solutions that meet the unique needs of our clients. We pride ourselves on being locally owned and operated, providing reliable technology support that you can depend on. Our goal is to provide superior resolution to client/server hardware and software challenges, ensuring that our clients receive the highest quality of service and support.
Customer Service and Support
The customer service team at PC Quest Middletown is highly praised for their attentiveness, empathy, and willingness to go above and beyond to meet customers' needs. Many reviewers appreciated the extra mile the team went to help them retrieve important data, fix their computer issues, and provide support.
Expertise and Professionalism
The technicians at PC Quest Middletown are knowledgeable and skilled in their craft. They are commended for their ability to fix a wide range of computer problems, from simple cleanups to complex repairs. Many reviewers appreciated their professionalism, integrity, and fair prices.
Recommendations
Many reviewers highly recommend PC Quest Middletown to personal and small business computer users. They praise the business for their exceptional service, expertise, and commitment to customer satisfaction.
Negative Experiences
However, one reviewer had a negative experience with the business. They reported poor customer service, loss of specialized business software, and no apology or compensation for the mistake.
Availability of Parts
One reviewer noted that the business did not have the specific part they needed, but had everything else for desktop or laptop repairs.
