Any system, any problem solved
At PC Medics On Call, we have been the go-to computer repair experts in Wilmington, NC and the surrounding townships since 2008. Our team of skilled and certified professionals is dedicated to providing fast, reliable, and affordable onsite computer repair services to families and small businesses. We understand the importance of getting your computer up and running quickly, which is why we offer same-day computer repair services. Our expertise extends to virus removal, laptop repair, networking, and data recovery, ensuring that you can trust us to handle all your computer needs.
Our Services
We take pride in our ability to provide personalized service and full attention to detail. Unlike our competitors, we only take a limited number of clients daily, ensuring that each client receives unmatched personalized service. Our services are designed to get you back up and running quickly, without the usual hassles and downtime associated with most repair shops. Our skilled professionals will come directly to your home or office to handle all your computer repair and troubleshooting needs.
Why Choose PC Medics On Call?
There are several advantages to choosing PC Medics On Call over other repair shops in town. We provide same-day computer repair service, with no unnecessary downtime or waiting. Our personalized service and attention to detail ensure that your computer is fixed correctly the first time. With over 30 years of experience working with computers, our ITT Tech graduate and Microsoft Certified Professional will provide you with the expertise necessary to fix your computer problems. We proudly guarantee everything we do, and our competitive pricing ensures that you get value for your money.
Our Commitment to You
At PC Medics On Call, we are committed to providing outstanding customer service and support. Our centric focus is on you, the customer, and we strive to make your experience with us an incredible one. We want to prove to you that our onsite computer repair services are unparalleled. From our unmatched level of attention to detail in our workmanship to our white-glove treatment and stellar customer service, we guarantee that you will be more than satisfied with our services.
Unreliability and Scamming Allegations
Multiple reviewers have accused Cam of being unreliable, dishonest, and scamming customers. One reviewer claims that Cam is a "low IQ individual" who is racist and has a "2-faced psychological narcissist" personality. Another reviewer alleges that Cam did not fulfill his promises, lied about the work he did, and demanded payment for unnecessary work.
Poor Customer Service
Reviewers have also reported experiencing poor customer service from Cam. One reviewer claims that Cam was rude, disrespectful, and had terrible ethics. Another reviewer felt that Cam was discourteous and only considered his own time, not the customer's. Several reviewers have reported feeling pressured and bullied into paying high prices for little to no work done.
High Prices and Lack of Transparency
Reviewers have also expressed dissatisfaction with Cam's high prices and lack of transparency. One reviewer was charged $540 for work that was not done, and another reviewer was charged $340 for a diagnosis with no files recovered. Reviewers have reported feeling ripped off and overcharged for services that could be obtained elsewhere at a lower cost.
Positive Experiences
Despite the negative reviews, one reviewer did mention that Cam was friendly and willing to help at first, and another reviewer appreciated that Cam came to pick up their laptop quickly.
