Reliable IT management made easy
At Logical Edge Services Inc, we strive to build long-term client relationships based on mutual trust and respect. Our team of experts is dedicated to providing reliable IT management services that cater to the unique needs of each client. We understand that every business is different, which is why we offer customized solutions that address specific challenges and enhance productivity.
Our Services
We offer a wide range of services designed to help your business run smoothly. Our comprehensive solutions include server setup, PC repair and upgrades, networking, email setup, managed services, server management, managed hosting, email management, network management, cyber security, antivirus and antimalware, data backups, data restoration, proactive monitoring, back office, web development, VOIP solutions, fax setup, and MAC support.
Our Expertise
Our staff is experienced in Microsoft, Novell, and Unix networking environments. We offer business service contracts built around your needs, and our stock includes an array of products for your repair and upgrade needs. Whether you need repair services for your printers, laptops, or custom-built systems, we've got you covered.
Our Mission
Our mission is to provide one-stop computer solutions custom designed for individual needs of each client and fully integrated into the existing environment. We proactively monitor your IT infrastructure to prevent downtime, enhance productivity, and keep IT costs in control. We work with you as partners, not vendors, so that you can focus on your business while we take care of any issues that may hinder your productivity.
Our Approach
We believe in building long-term relationships with our clients, which is why we take the time to understand your unique needs and challenges. Our team of experts will work with you to design and implement customized solutions that meet your specific requirements. We are committed to providing reliable, secure, and fast solutions that keep your business running smoothly.
Technical Support Issues
The first review from Rachel Sutton expresses disappointment with the technical support team. She tried to book an appointment for her laptop cleaning but struggled to get a clear estimate from the woman on the phone. The representative seemed unclear about Rachel's needs and didn't appear to be actively listening.
Positive Experiences
In contrast, Joseph Aliyev and Narek Manukyan both had positive experiences. Both reviewers mention the reasonably priced services and the efficient communication they received. Joseph's old PC was restored to its original state, and Narek's laptop was quickly and easily fixed thanks to David's expert help.
Equipment Restoration
Joseph Aliyev specifically highlights that his old PC is now like new, suggesting that the service not only fixed the issue but also restored the device to its original condition.
Communication
Narek Manukyan praises the great communication he received from David, which made the experience smooth and easy.
