Your own IT department, but better.
At 3T Pro, we pride ourselves on providing top-notch IT services to small and medium-sized businesses across Dallas, Plano, Richardson, Allen, and beyond. Our mission is simple: to keep your technology humming so you can keep your business growing. With a team of expertly trained IT professionals, we offer a range of services designed to meet the unique needs of your business.
IT Strategy
In today's fast-paced and ever-changing business landscape, it's more important than ever to have a solid IT strategy in place. Our IT strategy team works closely with your business to understand your goals, identify potential roadblocks, and develop a customized plan to ensure your technology is always aligned with your business objectives. Whether you're looking to improve efficiency, increase collaboration, or simply stay ahead of the competition, our IT strategy services have got you covered.
24/7 Help Desk
We understand that problems rarely occur during regular business hours, which is why we offer a 24/7 help desk to keep your business running smoothly at all times. Our team of experienced IT professionals is always available to assist with any technical issues that may arise, providing peace of mind for you and your team.
Onsite IT Support
While phone and online support are always available, sometimes a more hands-on approach is necessary. That's why we offer onsite IT support services. Our experts will travel to your location to provide personalized support whenever and wherever you need it.
Cloud Services
In today's digital age, the cloud is an essential part of any business's IT infrastructure. Our cloud services team helps you navigate the complexities of cloud computing, providing customized solutions to meet your specific needs. From storage to collaboration tools, we'll work with you to ensure your cloud setup is streamlined and efficient.
Disaster Recovery
As much as we hate to think about it, disasters can and do happen. That's why we offer disaster recovery services designed to keep your business up and running in the event of an outage or other unexpected issue. Our team uses industry-leading technology to ensure your data is backed up regularly, and we'll work with you to develop a customized disaster recovery plan tailored to your business needs.
Security Monitoring
No business is immune to security threats, but with our security monitoring services, you can rest assured your network and systems are always protected from the latest threats. Our experienced team uses cutting-edge technology to monitor your network and respond quickly to any potential security breaches.
Managed IT Support
At 3T Pro, we understand that every business is unique, which is why we offer customized managed IT support plans to meet the specific needs of your organization. From flat-rate IT support to a la carte services, our team will work with you to develop a plan that fits your budget and meets your business objectives.
Equipment Procurement
Whether you're looking to upgrade your existing IT infrastructure or start from scratch, our equipment procurement services are designed to help you make informed purchasing decisions. Our team works closely with you to understand your requirements and source the best equipment for your business.
About Us
At 3T Pro, we're dedicated to providing top-notch IT services to small and medium-sized businesses across Dallas, Plano, Richardson, Allen, and beyond. With a team of expertly trained IT professionals, we're committed to keeping your technology humming so you can keep your business growing. Learn more about our services and how we can help your business thrive.
Excellent Customer Service and Expertise
Reviews highlight 3TPro's exceptional customer service, professionalism, and expertise in providing IT solutions. Many reviewers praised the company's ability to provide personalized support, explaining complex technical issues in a way that non-technical people can understand.
Positive Aspects
- 3TPro's responsiveness and professionalism in handling complex technical issues
- The company's willingness to go above and beyond to solve problems, including the president getting personally involved
- The expertise and care shown by the team, ensuring customers' best interests
- The company's ability to provide solutions that increase productivity and efficiency
Negative Experiences
A few reviewers had negative experiences with 3TPro, citing issues with communication, overcharging, and subpar work.
Negative Aspects
- Poor communication and a lack of transparency in their work
- Overcharging for services and equipment
- Subpar work quality, including sloppy installations
- A lack of expertise and experience among some consultants