Empowering Businesses with Innovative IT Solutions
Our Story
At Computer Doc, we believe that technology should be a streamlined part of your operations, not a hindrance. That's why we've been providing expert-level managed IT services to businesses in the Charlotte metro area since 1997. Our mission is simple: we don't just tell you how we can help, we show you. Our team of professionals is dedicated to delivering the latest technology consulting, services, maintenance, and support to maximize your potential.
Our Services
We understand that every business is unique, which is why we offer a range of services tailored to meet your specific needs. From managed IT services to business continuity, VoIP, cloud services, cybersecurity, and computer repair, we've got you covered. Our services are designed to increase your productivity and profitability, while minimizing downtime and maximizing your revenue.
Our managed IT services include proactive monitoring and maintenance of your devices, servers, and network to ensure business continuity. We also offer VoIP services, providing crystal-clear calls that you can rely on. Our cloud services enable you to access critical data on-demand, from anywhere, on any device. We take cybersecurity seriously, proactively securing your network, servers, and computers from malicious viruses, malware, and ransomware. Additionally, we offer HIPAA compliance and security solutions for healthcare providers and their patients.
Our Approach
At Computer Doc, we pride ourselves on our professional and proactive approach to IT support. We believe that your IT department should be an extension of your business, providing on-demand support whenever you need it. Our team is committed to delivering timely and effective solutions to ensure your business runs smoothly, both on-site and remotely.
We understand that IT can be complicated, which is why we offer a range of services to simplify your operations. Our all-inclusive support plan enables you to manage your IT costs effectively, with a guaranteed 1-hour response time to any issues. We also offer business continuity solutions to minimize downtime and ensure your business stays ahead of disasters and hardware failures.
Why Choose Us?
At Computer Doc, we're committed to delivering exceptional IT services that meet your unique needs. Our team of professionals is dedicated to providing innovative and effective solutions to help your business thrive. We're proud to offer a range of services that increase your productivity and profitability, while minimizing downtime and maximizing your revenue. Contact us today to learn more about how we can help your business succeed.
About Computer Doc NC
Excellent Customer Experience
Computer Doc NC has received numerous 5-star reviews for their exceptional customer service, technical expertise, and reliable solutions. Many customers have praised the company's staff, including Kevin, Jon, Luis, and Chris, for their patience, kindness, and ability to explain complex technical issues in a clear and concise manner.
Technical Expertise
The company's technical skills have been commended by several customers, who have reported that Computer Doc NC has helped them resolve various IT-related issues, including slow computer performance, virus removal, and cybersecurity concerns.
Positive Reviews
Many customers have expressed their satisfaction with the company's services, stating that they have had a "best experience" with Computer Doc NC. Some have even reported feeling "like a new person" after receiving assistance from the company.
Services Offered
Computer Doc NC offers a range of services, including IT support, battery replacement, and computer building. The company has been praised for its expertise in these areas, with customers reporting positive outcomes and recommend the company to others.
One Negative Review
One customer reported a negative experience with the company's phone support, stating that the representative was unhelpful and refused to provide information on where to purchase a replacement battery.
