Your Partner in Office Technology and Document Management Solutions
Complete Business Systems is a locally owned company that has been dedicated to providing top-notch office technology solutions to businesses in the Greater Denver area for over 30 years. Our commitment to delivering exceptional customer service, industry-leading products, and innovative solutions has enabled us to establish ourselves as a trusted partner for businesses of all sizes.
Our Mission
Our mission is to leverage our decades of experience and expertise to promote the growth and longevity of Colorado businesses. We achieve this by representing the world's top office equipment manufacturers, providing industry-leading customer support, and offering a diverse catalog of products and services that range from Document Management to I.T. Managed Services. We are committed to keeping our clients on the cutting edge of new technology and workplace efficiencies.
Our Core Values
At Complete Business Systems, we are guided by a set of core values that define who we are and how we operate. These values include:
- Deliver Service With Integrity: We are committed to customer support that is above and beyond what is expected.
- Embrace & Drive Change: We are committed to offering the latest and most-trusted technology and integrated business solutions.
- Trust & Transparency: The foundation of our business relationships is our commitment to maintaining honest and direct communication.
- Commitment to Community: Our team and organization take pride in our role in the Denver business community.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of businesses in the Greater Denver area. These services include:
- Printing Systems: We provide a complete line of multi-function copiers and printers to meet the printing, copying, faxing, and scanning needs of businesses.
- IT Services: Our managed network services, hosted cloud services, phone services, and disaster recovery solutions are designed to ensure that our clients' IT infrastructure is always up and running.
- Document Management: We offer scalable and customizable document solutions that enhance speed and productivity.
- Managed Print Services (MPS): Our MPS solutions are designed to help businesses manage their printing infrastructure efficiently and cost-effectively.
Why Choose Us
At Complete Business Systems, we pride ourselves on our commitment to delivering exceptional customer service, our extensive range of products and services, and our industry-leading response time. With over 30 years of experience, we have established ourselves as a trusted partner for businesses in the Greater Denver area. Our financial strength, state-of-the-art processes, and factory-trained technicians are just a few reasons why we are the go-to provider of office technology solutions in the region.
Overview of Reviews
The reviews of Complete Business Systems (CBS) are overwhelmingly positive, with the majority of reviewers rating the company 5 stars. The reviews highlight the professionalism, responsiveness, and knowledge of the CBS team, particularly in their IT and printer services.
Positive Experiences
Many reviewers praised the prompt and efficient service they received from CBS, with technicians and customer service representatives going above and beyond to resolve issues and address concerns. The company's ability to explain complex technical information in a clear and concise manner was also appreciated.
Praise for Specific Employees
Several reviewers singled out individual employees, such as Gina Trujillo, Dylan, Jay, Terry Womble, and Steph, for their exceptional service and professionalism. These employees were praised for their knowledge, responsiveness, and ability to resolve issues quickly and efficiently.
Negative Experience
One reviewer, Brian Harvey, had a poor experience with CBS, citing poor service and a lack of follow-through on promised solutions. However, the company's account manager, Jason, did ultimately respond to the reviewer's concerns and sent a technician to assess the issue.
Conclusion
Overall, the reviews suggest that CBS is a reliable and responsive company that provides excellent IT and printer services. The company's employees are knowledgeable, professional, and dedicated to providing top-notch customer service.