Your IT, Simplified. Your Business, Enhanced.
At Bay Geeks, LLC, we understand that technology can be overwhelming and frustrating, especially when it breaks down. That's why we're committed to providing expert computer repair and technical support services to individuals and businesses in the Tampa Bay area and beyond. Our mission is to provide the latest technology solutions with a personal, friendly, and old-fashioned approach.
Our Story
Bay Geeks was founded in 2004 by a passionate computer enthusiast who had a vision to create a repair shop that not only offered expert service from qualified technicians but also provided a customer-focused experience. Our founder, Alden Stenberg, drew inspiration from his experience serving in the US Navy as an Electronic Technician and his passion for technology. With a focus on building relationships and providing exceptional service, Bay Geeks quickly became a trusted name in the Tampa Bay area.
Our Philosophy
At Bay Geeks, we believe that technology should be easy to use and accessible to everyone. That's why we offer a range of services designed to meet the unique needs of our customers. From computer repair and maintenance plans to sales and security cameras, we've got you covered. Our team of certified technicians is dedicated to providing honest and simple answers to your technology-related questions.
Our Services
- Computer Repair: We provide expert repair services for most common software titles and operating systems.
- Maintenance Plans: Our proactive maintenance plans are designed to keep your computer running smoothly and prevent costly repairs.
- Computer Sales: We offer a wide range of affordable computer systems and accessories.
- Security Cameras: Our team installs and maintains CCTV cameras for homes and businesses.
- Remote Support: We offer remote support services for individuals and businesses, providing convenient and affordable solutions.
- On-Site Service: Our team of certified technicians provides on-site service for businesses and individuals in the Tampa Bay area.
What Sets Us Apart
At Bay Geeks, we're committed to providing exceptional service and building long-term relationships with our customers. We're selective in our hiring process, ensuring that our team of certified technicians is dedicated to providing outstanding service. Our focus on customer satisfaction, combined with our expertise in computer repair and technical support, sets us apart from the competition.
Get in Touch
Whether you're a home user or a business owner, we're here to help. Contact us to learn more about our services and how we can assist you.
Overview
All the reviewers have given Bay Geeks a 5-star rating, highlighting the company's exceptional service, professionalism, and expertise. The reviews emphasize the team's ability to resolve issues efficiently, provide timely and informative advice, and demonstrate kindness and understanding.
Professionalism and Expertise
Reviewers praise Bay Geeks' professionalism, citing employees like Alden as being a pleasure to work with. The team's technical knowledge is also highly regarded, with one reviewer stating that they have used Bay Geeks for over a decade to support their corporate and personal devices. Another reviewer notes that the owners are extremely knowledgeable in their field and understanding.
Service and Technical Support
The reviewers rave about the company's quick response times and ability to resolve issues. One reviewer had to call Bay Geeks twice during an 8-year period and received same-day service, with issues resolved in under an hour. Another reviewer mentions that the team has installed and serviced their video surveillance system, providing excellent service.
Recommendations
Each reviewer highly recommends Bay Geeks, stating that they are a great company to work with, and that customers cannot go wrong working with them.