Providing Transparent and Honest Managed IT Services to Our Clients
AdvaTech is a leading provider of Managed IT Services, IT Support, and cybersecurity solutions for small and medium businesses in the Dallas-Fort Worth Metroplex. We partner with businesses to proactively manage their technology infrastructure, ensuring robust security, seamless operations, and increased productivity.
What We Do
AdvaTech offers a comprehensive suite of services designed to meet the unique needs of businesses in the current digital landscape. We assist clients in various industries such as healthcare, commercial real estate, and professional services with:
1. Managed IT Services
- Proactive IT support and monitoring
- Security solutions for protection against data breaches
- Scalable cloud services for flexible and efficient operations
- Complete IT management tailored to your specific requirements
2. IT Support
- Quick response to technical issues
- Remote and on-site support options
- Expertise in hardware, software, and network troubleshooting
3. Cybersecurity Solutions
- Vulnerability assessments and penetration testing
- Security awareness training and incident response
- Data loss prevention and secure data management
4. Additional Services
- VoIP phone services for cost-effective and efficient communication
- Backup and disaster recovery plans to mitigate data loss risks
- Regulatory compliance guidance and assistance
What Sets Us Apart
At AdvaTech, we prioritize:
- Customer-centered approach: We take the time to understand your unique needs and goals
- Proactive and responsive: We address issues promptly and efficiently
- Transparency and accountability: We provide clear communication and detailed reporting
- Scalable and flexible solutions: We grow with your business and adjust our services as your needs evolve
Why Choose AdvaTech?
- Experienced and certified technicians: Our team has extensive knowledge and certifications in IT security, networking, and cloud technologies.
- Predictable and transparent pricing: We offer flat-rate services for IT support and management, ensuring cost predictability.
- Customer-centric approach: We prioritize excellent customer service and reliable solutions.
- Local and responsive: We are proudly based in the DFW area and are readily available to address your needs.
Excellent IT Support Experience
Impressive Response Time and Personalized Service
The reviewer was extremely satisfied with AdvaTech's IT support, highlighting their instant response time and personalized service. They received a response from an actual person, not just an automated email, and were impressed by the company's proactive approach to addressing their needs.
Great Marketing and Follow-Through
The reviewer was also impressed by AdvaTech's marketing efforts, receiving a package with information about the company and next steps on the same day they filled out the contact form. However, what really matters is the actual IT support, which the reviewer found to be exceptional.
Seamless Migration and Issue Resolution
AdvaTech demonstrated their expertise by identifying and resolving an issue with the reviewer's migration from their previous IT support before it even became a problem. The reviewer was notified and the issue was fixed, all without any local intervention.
Overall Recommendation
The reviewer highly recommends AdvaTech's IT support, suggesting that anyone interested should take 5 minutes to fill out their contact form and experience the company's exceptional service for themselves.
