Your Business's Success is Our Success
In 2001, NetEffect opened its doors as uptimeLV with the goal of providing Fortune 500-level IT expertise and exceptional customer experience to small and medium-sized businesses in Las Vegas. Over the years, NetEffect has acquired two IT firms, becoming one of the largest and most respected firms supporting the SMB market in Las Vegas. Our team has attracted the best and brightest IT professionals to help our customers.
Our Mission
Our mission is to provide our clients with unparalleled IT support and services that enable their businesses to thrive. We pride ourselves on being locally owned, operated, and focused, with a deep understanding of the Las Vegas community. Our team of certified, knowledgeable, and resourceful experts is dedicated to providing 24/7 support, and we stand behind every step of our work with a 100% money-back guarantee.
Our Services
We offer a range of services designed to meet the unique needs of small and medium-sized businesses. These services include:
- Managed IT Services: Our 24/7 monitoring services ensure that your IT support needs are always met, with 6-minute response times and a goal of resolving most problems within minutes.
- Managed Cloud Services: Our cloud services give you the power to collaborate using the Internet and intranet in your office to make doing business more efficient.
- vCIO Services: Our certified, knowledgeable, and resourceful experts provide strategic IT consulting services to help you make informed decisions about your business.
- IT Consulting Services: Our experts will analyze your IT infrastructure and provide customized solutions to optimize your operations.
- Co-Managed IT Services: We partner with your internal IT team to provide additional support, ensuring that your IT infrastructure runs smoothly and efficiently.
- Disaster Recovery Services: Our unique system backs up all of your domain and server information and stores it in a dissimilar server off site, ensuring that you can access your data quickly in the event of a disaster.
- Managed Cyber Security Services: Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.
- Help Desk Services: Our friendly staff is available 24/7 to provide you with fast, friendly, and highly-responsive support.
- Email and Spam Protection: We provide email and spam protection services to ensure that your business communications are secure and uninterrupted.
- Voice Over IP Services: Our VOIP services provide you with a reliable and cost-effective phone system.
Why Choose Us?
At NetEffect, we pride ourselves on being a trustworthy and responsive IT provider. Our team is locally owned and operated, and we are committed to providing exceptional customer service. We offer a range of guarantees, including a 6-minute response time, a commitment to quality and satisfaction, 24/7 support, and a 100% money-back guarantee.
Exceptional Service and Quick Resolution
The majority of reviewers have had outstanding experiences with NetEffect, praising their excellent service, quick resolution of issues, and dedication to customers. Engineers and technicians like Bobby, Jared, Hans, and Conrad are highlighted for their professionalism, expertise, and ability to go above and beyond to resolve problems. From resolving technical issues to providing emergency support, NetEffect's team is commended for their prompt and diligent response.
Some specific instances of exceptional service include:
- NetEffect resolved a corporate email issue, restoring business emails to the company server and allowing for proper storage and access.
- An engineer was able to troubleshoot and resolve an issue within minutes, minimizing downtime for the business.
- A dedicated phone call was made to verify information and resolve a problem easily.
- An engineer was able to correct a weird issue with a website, restoring functionality.
Smooth Migration and Seamless Integration
One reviewer shared their experience with a successful migration to a new cloud-based system. NetEffect's team worked over a weekend to ensure a seamless transition, and the company's employees reported minimal disruption to their work.
Long-Term Partnership and Value
Another reviewer has been a customer of NetEffect for over 10 years and commends the company for being a valuable partner. They appreciate that NetEffect has technicians with various skill levels, is responsive to service and billing issues, and demonstrates a sense of care for customers and employees.
