Empowering Businesses through Innovative Technology
Since 1976, Technic Business Solutions has been a privately-owned and operated company, dedicated to providing trusted experience and reliable service to its customers. Over the years, we have evolved from a Value Added Reseller (VAR) and authorized service provider for Data Products legacy impact printers to a company that partners with leading companies such as Epson, Sharp, Konica-Minolta, HP, Microsoft, Cisco, and Dell to provide a wide range of products and services to meet our customers' diverse needs.
Our organization has a strong focus on customer satisfaction, and we have developed a system that allows us to capture feedback after every service call. We use the Net Promoter Score system to measure how happy our customers are, and we aim to achieve a score of 100%. Our current scores are APR NPS: 95.712024 and YTD NPS: 94.12.
Solutions Abound
At Technic Business Solutions, we believe that technology should be a key driver of growth and efficiency for our customers. That's why we offer a range of solutions designed to meet the unique needs of our customers. Our solutions are designed to be flexible and scalable, allowing our customers to adapt to changing business conditions and technology advancements.
Managed IT Services
Our Managed IT Services team provides proactive monitoring and maintenance of our customers' IT systems, ensuring that their systems are always up-to-date and secure. With our Managed IT Services, our customers can have peace of mind knowing that their IT systems are in good hands.
Print/Office Technology
Our Print/Office Technology team provides a range of products and services designed to meet the unique needs of our customers. From multi-function printers to digital printing presses, we offer a wide range of products designed to help our customers streamline their operations and increase efficiency.
Office Telecom
Our Office Telecom solutions are designed to meet the unique needs of our customers. We offer a range of solutions, including video conferencing, phone systems, and contact center software, to help our customers connect with their customers and employees.
Backup for Business
Our Backup for Business solution provides our customers with a reliable cloud backup solution that protects their PC, server, virtual machines, and file servers. Our solution is designed to ensure that our customers' data is always secure and easily recoverable in the event of a disaster or cyber attack.
Verkada Security System
Our Verkada Security System is a comprehensive security solution that provides our customers with a range of features, including security cameras, access control, intercom, and environmental sensors. Our security system is designed to provide our customers with a single platform to manage all of their security devices.
Customer Satisfaction
At Technic Business Solutions, we are committed to customer satisfaction. We believe that our customers are our most valuable asset, and we strive to provide them with the highest level of service and support. We use a range of tools and techniques to measure customer satisfaction, including the Net Promoter Score system.
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