Helping Hand

At Helping Hand, we're dedicated to creating a positive experience for our clients. Our team is built around one fundamental principle - putting the client's needs first. We understand that your IT needs are unique, and we're committed to providing solutions that meet your vision and budget.

Our team is meticulously selected through a rigorous 4-step interview process, ensuring that every member shares our "Client First" values. This commitment to excellence has allowed us to establish a reputation as a trusted and reliable IT solutions provider.

We believe in the power of relationships and trust, and we're dedicated to fostering long-term partnerships with our clients. With a focus on advocacy, respect, and a commitment to purpose, we're more than just an IT company - we're your dedicated partners in achieving success.

The Company

Helping Hand IT Services & Networking, Inc. is a leading provider of comprehensive IT solutions. We're committed to delivering top-quality services that cater to the unique needs of small businesses. Our team is comprised of highly skilled professionals who are dedicated to ensuring that your IT systems are always running smoothly.

We understand that every business is unique, and we're committed to providing customized solutions that meet your specific needs. From managed IT services to VoIP solutions, data backup and recovery, cabling services, cybersecurity, and networking, we offer a wide range of services designed to enhance your business operations.

The Team

Our team is the backbone of our company. We're proud of our team members who share our "Client First" values and are dedicated to delivering exceptional service to our clients. Each member of our team undergoes a rigorous training program to ensure that they have the skills and knowledge needed to provide top-quality service.

We believe in fostering a positive work environment that encourages growth, innovation, and collaboration. Our team members are not just employees; they're part of the Helping Hand family. We're committed to providing ongoing training and development opportunities to ensure that our team stays up-to-date with the latest trends and technologies in the IT industry.

History and Culture

Helping Hand IT Services & Networking, Inc. was founded on the principle of putting the client's needs first. Our founders recognized the need for a reliable and trustworthy IT solutions provider that could cater to the unique needs of small businesses. Since our inception, we've been committed to delivering exceptional service and building long-term partnerships with our clients.

Our company culture is centered around our core values of trust, advocacy, respect, and purpose. We believe in treating every client with dignity and respect, and we're dedicated to fostering a positive work environment that encourages collaboration and innovation. We're proud of our history and look forward to continuing to serve our clients with excellence.

Testimonials

At Helping Hand, we're proud of the positive feedback we've received from our clients. Here's what some of them have to say about our services:

"I wanted to take this opportunity to thank the entire Helping Hand team. Helping Hand IT has become a strategic business partner for Trotter and Associates over the years, and I am truly grateful for all you help and support when we needed it the most." - Colin F Shulick, C.F.O.

"They are my go-to company for IT needs. They're very professional. It's always the same people - little turnover on employees. John knows more about what's in my network than I do. They are a true partner." - Samir Patel, CFO/Controller

"Excellent service. They treat you like a customer. They want to make sure you are satisfied. You are not just a number to them. Their goal is to keep us running. When we have a problem, we can call them - and they are on it." - Linda LeSage, Office Manager and Owner

Referral Program

At Helping Hand, we value the relationships we've built with our clients. To show our appreciation for your loyalty and trust, we offer a referral program that rewards you for referring new clients to our services. For every new client you refer, you'll receive a discount on your next service or a special gift. We're grateful for your continued support and look forward to continuing to serve you with excellence.

Case Studies

At Helping Hand, we're proud of the success stories we've helped create for our clients. From enhancing customer experience to providing cybersecurity solutions, we've worked with a variety of businesses to address their unique IT needs. Take a look at some of our case studies to see how we've helped other businesses achieve their goals.