Exceptional Service, Exceptional Results
At KC Computers, we're a family-owned business that has been serving the Bartlett area for over 24 years. Our commitment to exceptional customer service, technical expertise, and competitive pricing has earned us a reputation as one of the premier computer sales and repair services in town.
Our Services
At KC Computers, we offer a wide range of services designed to meet the needs of our customers. Whether you're a consumer looking for a new computer or a business needing IT support and consultation, we've got you covered.
Free Estimates
We pride ourselves on providing free estimates, which means you can trust what you're being told without any hidden surprises. Our repairs are carried out in-house by qualified technicians, and our parts and work are guaranteed.
In-Store & Remote Services
We offer in-store and remote services, including onsite support for businesses, as well as residential visits for those who cannot bring their equipment to our store. Whether you need virus and malware removal or IT support and consultation, we're here to help.
No Credit Check Required
We understand that life can be unpredictable, and unexpected expenses can be a burden. That's why we offer No Credit Option Leasing, giving everyone the chance to get the computer they need without the burden of financing.
Computer Sales
In addition to our repair services, we offer a wide range of computer sales, including the latest laptops, desktops, and gaming equipment. Whether you're looking for a new computer for personal or business use, we've got you covered.
Why Choose Us?
At KC Computers, we believe that exceptional service and experience are key to building long-term relationships with our customers. We use plain English to make technical information accessible to everyone, and we're committed to being a one-stop-shop, offering a range of services under one roof.
What Our Customers Say
We're proud of the reputation we've built over the years, and we're honored by the positive reviews from our customers. Whether you're a residential or business customer, we're committed to providing exceptional service and support that exceeds your expectations.
Exceptional Customer Service and Expertise
Throughout these reviews, customers rave about their experiences at KC Computer. The staff, particularly Russ, are praised for their exceptional customer service, expertise, and willingness to help. Several customers mention that they were helped in a "diligent" and "friendly" manner, making recommendations and providing advice without pushing for a sale.
Knowledgeable and Helpful
Russ is consistently credited with being knowledgeable and helpful, taking the time to explain issues and offer solutions. Customers appreciate his expertise in diagnosing problems and providing guidance, even when they're unsure about what to do.
Quick and Efficient
Many reviewers mention the quick turnaround times for repairs and services, with some customers receiving same-day results. Others appreciate the efficient and streamlined process, including same-day pickups and drop-offs.
Above and Beyond
The staff at KC Computer go above and beyond to meet customer needs, according to reviewers. Some customers were impressed with the extra touches, such as being offered a personal charger or being kept informed about updates.
