Exceptional Service, Exceptional Results
At UPTECH Computer, we take pride in being Memphis's trusted computer repair and service provider since 1997. Our team of skilled technicians is dedicated to providing top-notch services to individuals and businesses alike. With a wide range of services that cater to PC, Mac, iPhone, iPad, iPod, Wii, XBox, and PS3 products, we guarantee fast, expert repair that will stand the test of time.
Our Services
We service carry-in and on-site repairs for a variety of notebook and desktop devices, including PC and Mac. Our comprehensive list of services includes:
- Virus and spyware removal
- Upgrade to SSD hard drive
- Computer tune-up & upgrade
- Reload Windows and Mac OS
- Data recovery and transfer
- Laptop screen repair
- Laptop touch screen repair
- Liquid spills damage repair
- DC power jack repair
- Motherboard repair
- Replace power supply
In addition to our computer repair services, we also specialize in iPhone and iPad repair, with a vast inventory of screens and parts for all models. Our on-site service ensures that we can come to you if you can't come to us, providing convenience and flexibility for our valued customers.
Our Expertise
Our team of experts has years of experience in diagnosing and repairing gaming systems, including XBox, Playstation, and other gaming consoles. We understand the importance of smooth-running systems, and our skilled technicians are dedicated to providing expertise service to maintain your PC & Mac at peak efficiency.
Our Commitment
At UPTECH Computer, we prioritize service and customer satisfaction. We strive to provide timely and professional results, ensuring that our customers can get back to their daily lives with minimal disruption. Our goal is to establish long-term relationships with our customers, built on trust, reliability, and exceptional service.
Overall Experience
The reviews provide a mixed bag of experiences with Uptech Computers. While some customers had positive interactions, others were not as satisfied. Despite some issues, the majority of reviewers praised the company's expertise, reasonable prices, and good service.
Expert Service and Reasonable Prices
Several reviewers noted that the technicians at Uptech Computers are knowledgeable and skilled, able to quickly diagnose and repair computer problems. The prices charged by the company were also considered reasonable by many reviewers. This positive reputation has led to long-standing relationships with some customers, who have been visiting the store for years.
Some Issues with Customer Service
However, not all customers had a pleasant experience with the company's customer service. One reviewer mentioned that they sometimes interacted with staff who were unfriendly, lacking warmth and eye contact. This may have left a bad impression, but the reviewer still trusts and recommends the company for its technical expertise.
Disappointment with Password Recovery
One reviewer was extremely dissatisfied with the company's inability to bypass the password on their laptop. Despite seeing the company's positive reviews, they had a poor experience and are considering pursuing a brand new computer instead.
Conclusion
While Uptech Computers has a strong reputation for its technical expertise and reasonable prices, there are some issues with customer service that need to be addressed. The company's willingness to provide alternative solutions when they are unable to fix a problem is a positive aspect.
